How do I return an item?

Refund/Return Policy:

Original sales receipt must accompany returns.

We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

• without showing signs of wear or damage in any way

• within 7 calendar days of the delivery date (after 7 days no returns are allowed)

• must not be a special order or a custom order

• unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item sent from our store. Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.




Ghost Stop LLC

27 E 13th Street

Saint Cloud, FL 34769

CS Phone # 407.281.1005

UFOStop.com was formed by an investigator for investigators to help provide the best UFO hunting equipment available for the best prices. We have taken the time to test out our equipment and offer only what we consider the best equipment for ufo hunting, sky watching and field investigations. The 'Our Picks' section features a handful of ufo searching gear we use on every investigation. We offer a wide selection of ufo hunting equipment from EMF meters, telescopes, binoculars, video, thermal cameras, DVR video systems with night vision, equipment cases, digital cameras and video cameras to books, apparel and more.

UFOStop is a sister company of GhostStop.com Ghost Hunting Equipment store.